Products will be delivered either from Malaysia or other countries around the world. Our goal is to offer you the best shipping options, no matter where you live. Every day, the products are deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
FOR INTERNATIONAL SHIPPING FROM STORE OTHER THAN MALAYSIA
For FREE SHIPPING it is approximately take around 22-45 days depend on the country of arrival ( please allow maximum takes 60 days). Please refer to Shipping Information on each item.
The time frame (expected) for order delivery as below:
FOR MALAYSIA SHIPPING (PENINSULAR MALAYSIA, SABAH & SARAWAK SHIPPING)
We ship throughout Malaysia including Sabah and Sarawak via Poslaju. Shipping cost for Peninsular Malaysia is RM8.00 onwards. Sabah and Sarawak is RM12.00 onwards. Shipping charges are quoted based on weight and will be automatically calculated during checkout.
All orders are processed and dispatched within 1 to 2 working days upon verification of payment. Delivery will take 2-3 days and is carried out during working hours, Monday through Friday, excluding weekends and local public holidays (Malaysia).
WORLDWIDE / INTERNATIONAL SHIPPING FROM MALAYSIA STORE
We ship from Malaysia Store to worldwide via Flexipack; however the charges may vary depending on the country. For details of the charges, you can visit https://www.pos.com.my/ .
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel as we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country
All orders are processed and dispatched within 2 to 4 working days upon verification of payment and payment is cleared as successful. Please noted that we consider working days as Monday through Friday. Delivery will take 10-20 days and is carried out during working hours, Monday through Friday, excluding weekends and local public holidays (said country). Please allow till 30 days for the products to arrive.
Once the Dispatch Confirmation is emailed to you, your products are under the responsibility of our third party postal service providers and we shall not be responsible for lost parcel in post if proof of postage is supplied. Any claim will have to be made with our third party postal service providers and we will make reasonable effort to assist in compensation claims (if any)
NOTE: Important! Customs policies, forces of nature, strikes, and so on are excluded from the stated delivery time. Packages delivered internationally may be subject to customs duty. In this case, customs officials will inform you about how to receive your order. Import duties, taxes, and other customs may vary according to your order and shipping country. It is the responsibility of the customer to pay duty on any order subject to customs clearance.